How to troubleshoot a CNAME record

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  • How to troubleshoot a CNAME record
  • Duda Support > Responsive Site Builder > Going Live


There are sometimes issues that can happen when setting up your CNAME record. See below for instructions on how to fix them.


  1. Go to your
  2. Change the search to "CNAME" record
  3. Enter the CNAME record you want to check. If you set up a "www" subdomain, enter "". If you used another subdomain, enter that subdomain address into the field.
    Note: Replace "" with your own domain name



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