Insite troubleshooting flow

This article refers to a previous version of the Duda Responsive Website Builder. Click here for help content on the current Duda editor.




Troubleshooting whether an insite is working or not is usually as simple as playing with the triggers. Here are some basic steps for troubleshooting your insites.


  • Check your insite trigger and set it to "no trigger". If it works without a trigger, the issue is that your trigger was configured incorrectly.
  • Double check your trigger settings when setting up triggers.
  • Check insite conflicts. You can only have one insite "action" appear at one time, so if you have multiple insites you may be running into conflicts.
  • Activate your insite and republish the site.
  • Delete and recreate the insite. Make a backup before doing this.
  • If you have other scripts running on your site, try the insite on a different page.
  • Sometimes one insite may create a problem for every other insite. Create a backup and delete all your insites. Create a new insite to see if it works.

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