Automatic Tax Calculations For eCommerce

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  • Automatic Tax Calculations For eCommerce
  • Duda Support > Responsive Website Builder > eCommerce

Overview

For users in the US, Canada, Australia and Europe, Duda now calculates the tax rates automatically based on the store and customer's location. Upon checkout, the customer will be charged a proper tax rate according to country and regional tax rules.

Tax laws are constantly changing. Country, state or even city government may apply new tax rates that a business owner is expected to keep up with. Duda will always stay up to date on the tax law. Please note: this feature is only available on the 2500 product level store.

Steps

  1. Enter your actual company address in your store control panel on Settings  General page. This address is needed to calculate and apply the right rate to the order on the checkout

  2. Enable automatic taxes in your store's Control Panel  Settings → Taxes page.

Once enabled, the automatic tax rate will determine a precise tax rate at checkout depending on where you and your customer are located. The tool knows the tax rules in your country, state and even county and city and applies them properly to each order:

  • Whether you’re located in a region with origin-based or destination-based tax schema
  • Whether shipping cost or discounts are taxable
  • Whether you should charge tax in another state or country not

The tax rate is calculated with a zip code accuracy. If your customer provide zip+4, it will be calculated with even higher precision. In some states (and the number of such states is growing), the tax is calculated with a street address level precision.

 

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Priority Phone Support

English phone support is available 18 hours a day,
Monday through Friday, 3am to 9pm (EST).

United States +1 866-776-1550 3am to 9pm (Eastern)
United Kingdom +44 (0)800-011-9071 8am to 2am (London)
France +33 (0)9-75-18-84-74 9am to 3am (Paris)
Israel +972 (0)3-720-8922 10am to 4am (Jerusalem)
Australia +61 (0)2-8880-9166 7pm to 1pm (Sydney)
To schedule a call in French, Portuguese, Hebrew or Russian, please email us at prioritysupport@duda.co
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