• Knowledge Base
  • Responsive Website Builder
  • Taxes
  • Duda Support > Responsive Website Builder > eCommerce


When creating a shop in Duda, it's important to set appropriate tax rates for your customers.

How to create a new tax rate

For example you need to create 5% tax for California. In this case, you need to perform the following steps:

  1. Open your Duda eCommerce control panel.
  2. Go to the "System Settings → Zones" page. Click the "New Zone" button.
  3. Change the name of the created destination zone. Then click on the "Add state..." button and add the necessary state (i.e. "United States: California") state. Save the changes.
  4. Go to the "System Settings → Taxes" page.
  5. Click the "New Tax" button.
  6. Enter your tax name and define the other settings.
  7. Click on the "New Rate" button. Select the zone created earlier and enter the tax rate (for example 5%). Save the changes.

If you have many destination zones, repeat step #7 for each of them.

Two more hints:

  1. If you want to set up the same rate for several different states, you can create a zone consisting of these states and set up tax rate for this zone.
  2. Tax calculation algorithm determines which tax to apply by looking through the configured tax rate list, top-down. When it finds a matching zone, it stops and applies the corresponding tax rate. So you can define tax rate for particular state(s), then add a rate for "USA" at the bottom of the list. In this case, USA rate will be applied to all states except the states configured explicitly.

There is also a pre-defined zone named "Other zones" that defines tax for locations matching no zone mentioned in the rate list.


Please Log in as a DudaPro

Priority Phone Support is available exclusively to DudaPros. Log in to your DudaPro account now to see our international support numbers.

Log In
Not a DudaPro? Start a free trial now!