1and1 Domain Set up

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  • 1and1 Domain Set up
  • Duda Support > Responsive Website Builder > Going Live


This article will teach you how to setup your custom domain records for 1and1 to attach them to your new responsive site. This will allow your visitors to go to yourwebsite.com or www.yourwebsite.com to access your website. You need to own your own domain from 1and1 to set this up.

Please note that creating a CNAME record in 1and1 disables any MX records in that domain, so if you use 1and1 for your mail servers, you will need to transfer your domain to a different domain host to use our responsive websites. See our list of compatible registrars here


You can attach your domain to a Duda site via a CNAME record. CNAME records in the 1&1 Control Panel can only be configured for a subdomain, so you will first need to create a subdomain following the instructions here.  

Note: If you get the error "This subdomain name is not available.", this could mean you have already created this subdomain. We recommend contacting 1&1 support if you have problems creating a subdomain. See screen shot below.

Once the subdomain is created, 

  • Select the main domain from the My Domains page and thn click the DNS tab.

  • Click Add Record and Select the CNAME item from the Type list.

  • Type the name of the subdomain in the Host Name text box. 

    • Please be sure to enter the fully-qualified host name. This does not include the http:// or https:// part. 

  • Enter s.multiscreensite.com as CNAME record destination in the Value box 

  • Select a TTL from the drop-down box and then click Save.

If your CNAME records do not propagate within 24 hours, there may be an issue. Contact 1&1 Support in order to solve this issue by visiting the 1&1 Help Center or using the 1&1 Contact Center.


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