- Knowledge Base
User permissions control the level of access that staff and customers have to the platform. You can define which features individual users can and can't access.
Please note: This feature is only available for DudaPro customers.
Customers are given access to each site individually. This means a customer can have different permissions for each site assigned to them. You can only assign customers to sites that have been purchased.
Edit Current Customers
Select a site to see the customers with permissions relevant to that site.
Click the pencil icon to edit the customer's permissions, or the X button to remove the customer.
Add New Customer
Select a site from the drop-down and click the Add Customer Button.
Check off the permissions you would like to grant the customer, then click the create button.
By default, the customer will then receive an email with a link to login to your white label platform.
If you prefer not to send a welcome email and share the link instead, do the following:
1. Add a customer following the steps above.
2. Before you click Add customer, make sure to tick "Do not send welcome email"
3. A pop up will open with the URL you can send to your customer to enable them to set up their account. Please note the URL is only valid for 30 days and your customers will only be able to log in with the email you entered in the steps above when adding a new customer.
Please note, there are different features and permissions for Duda and DudaMobile. You will see the options available for the site you are selecting to share.
Any new features will be added to the feature list, but permission to access the features will not be enabled automatically. As the account owner, you will have to grant your customers permission to use the new features.